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Pension inquiries

  • Active members
  • Retirees
  • Deferred members
  • Survivors
  • Beneficiaries

Pension Centre

1-877-480-9220
1-866-370-2725 (TTY)
613-683-0219 (Outside North America)

Pension estimate calculations

Pension Centre

1-877-480-9220
1-866-370-2725 (TTY)
613-683-0219 (Outside North America)

Change of address

Active members

AccessHR

Retirees

Pension Centre

1-877-480-9220
1-866-370-2725 (TTY)
613-683-0219 (Outside North America)

General questions or comments about the information found on this website.

Note: For privacy reasons, any questions dealing with personal situations will not be answered by email. Do not send any personal information in an email.

Pension Services

2701 RIVERSIDE DRIVE
SUITE B320
Ottawa ON K1A 0B1

pension.services@canadapost.ca

To contact your elected representative on the Pension Advisory Council

Pension Advisory Council

2701 RIVERSIDE DRIVE
SUITE B320
OTTAWA ON K1A 0B1

pension.services@canadapost.ca

To contact your Communications and Consultation Group representatives

C&C Group

2701 RIVERSIDE DRIVE
SUITE B320
OTTAWA ON K1A 0B1

groupeccgroup@canadapost.ca

Questions about your pension payments including:

  • Income Tax
  • T4A
  • Garnishments

RBC Investor Services Trust

BENEFIT PAYMENT SERVICES
EAST WING 5TH FLOOR
1 PLACE VILLE MARIE
MONTREAL QC H3B 1Z3
1-800-876-4498

General questions related to post-retirement health and dental benefit plans

CANADA LIFE

BENEFITS ADMINISTRATION SOLUTIONS D227
PO BOX 6000 STATION MAIN
WINNPEG MB R3C 3A5
1-866-716-1313

canadalife.com
mycanadalifeatwork.com
bas@canadalife.com

Inquiries about health and dental benefit claims

CANADA LIFE HEALTH & DENTAL BENEFITS
PO BOX 3050
WINNIPEG MB R3C 0E6
1-866-716-1313
1-800-855-0511 (TTY)

mycanadalifeatwork.com

Inquiries about basic life insurance

Active members

AccessHR

Retired members

Pension Centre

1-877-480-9220
1-866-370-2725 (TTY)
613-683-0219 (Outside North America)

Send all forms and documents to:

Pension Centre

PO Box 9104 STN MAIN
CONCORD ON    L4K 0R3

or by fax at 1-866-993-1485

If you retired or terminated from Canada Post prior to October 1, 2000 and would like to obtain information on your pension, contact the Government of Canada Pension Center

Government of Canada Pension Centre

Toll free: 1-800-561-7930
Outside Canada and the United States: 506-533-5800 (collect calls accpeted)
Telephone Teletype (TTY): 506-533-5990 (collect calls accepted)

or by fax at 418-566-6298

In writting:
Public Services and Procurement Canada
Government of Canada Pension Centre–Mail Facility
PO Box 8000
Matane QC G4W 4T6

For more information